Human Resources

You are here

Access Services Assistant (6760C) #22746

Access Services Assistant (6760C) #22746

  • Job ID: 22746
  • Location: Off Campus-Berkeley
  • Full/Part Time: Full-Time
  • Regular/Temporary: Regular
  • Department: Library Administration

About Berkeley

The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

Application Review Date

The First Review Date for this job is: 2/07/2017

Departmental Overview

The Northern Regional Library Facility (NRLF) is a cooperative shelving facility for library materials belonging to the UC libraries in California. It is one of two shared facilities developed to store, preserve, and provide access to low-use library collections. It is administered by the UCB Library. The Deposit Services and the Access Services units are administrative units at the NRLF.


Process interlibrary lending requests using the University of California’s (UC’s) ILL Management system and OCLC’s WorldShare ILL request service; provide documents to library patrons through a number of delivery systems; using Millennium ILS circulate material held at NRLF onsite and to libraries for use by their patrons or technical services staff; provide public services to library patrons visiting the Facility; receive and process returned material; provide paging services for remote and onsite users as needed; perform duties pertaining to stack maintenance of library collections.


Required Qualifications

  • Minimum 1 year academic library experience in ILL and/or circulation.
  • Demonstrated oral and written communication skills.
  • Excellent interpersonal and customer service skills to interact with a diverse community of students, faculty, visitors and staff; excellent listening skills.
  • Demonstrated commitment to providing quality public service and ability to meet the demands at a circulation desk, deal with challenging situations and meet deadlines despite competing priorities.
  • Excellent problem-solving skills.
  • Demonstrated ability to pay attention to detail & handle interruptions.
  • Experience with an integrated library system (ILS) and understanding of bibliographic, item and holdings records.
  • Ability to work independently, be flexible and adapt to a fast-paced work environment.
  • Must be organized, work expeditiously, and handle heavy workloads.
  • Ability to work alone, as well as in a team.
  • Must be able to move carts & book trucks loaded up to 480 lbs.; lift & bend with boxes or volumes weighing up to 40 lbs.; climb and reach on stepstools and rolling ladders.

Preferred Qualifications

  • Experience with Millennium ILS, WorldShare ILL, and Melvyl; experience with document delivery processes.

Salary & Benefits

How To Apply

Please submit your cover letter and resume as a single attachment when applying. Application materials can be submitted at

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: For the complete University of California nondiscrimination and affirmative action policy see: